Privacy policy

The Glam Harbor Privacy Policy

This Privacy Policy explains how The Glam Harbor (referred to as the “Site,” “we,” or “us”) collects, uses, and shares your Personal Information when you visit or make a purchase from our website.

What Information We Collect and Why

When you visit our site, we collect certain information to make your experience better and to process your orders. We refer to this as “Personal Information,” and it includes the following:

Device Information

  • What we collect: Your web browser version, IP address, time zone, cookies, and data about the pages or products you view and how you interact with our site.

  • Why we collect it: We use this information to ensure the site loads correctly for you and to analyze how our customers use the site so we can improve it.

  • How we get it: This information is collected automatically through the use of cookies, log files, web beacons, tags, and pixels.

  • Who we share it with: This information is shared with our e-commerce platform, Shopify, which helps us run our store.

Order Information

  • What we collect: Your name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number.

  • Why we collect it: This is essential for us to process your payment, ship your order, and send you invoices or order confirmations. We also use it to screen for potential fraud and to communicate with you about our products and services.

  • How we get it: This information is provided directly by you during the checkout process.

  • Who we share it with: We share this with Shopify, which manages our payments, and other partners who help us with shipping and fulfillment.

Customer Support Information

  • What we collect: If you reach out to us for help, we collect the information you provide to assist you with your request.

  • Why we collect it: To provide you with timely and effective customer support.

  • How we get it: This information is collected directly from you when you contact us.

Sharing Your Personal Information

We share your Personal Information with trusted service providers who help us run our business and fulfill your orders. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your data in their privacy policy: https://www.shopify.com/legal/privacy.

  • We may also share your information to comply with legal requirements, like responding to a subpoena, or to protect our rights and assets.

How We Use Your Information

We use your personal information to provide you with our services, which includes:

  • Offering products for sale.

  • Processing and fulfilling your orders.

  • Keeping you informed about new products, services, and special offers.

Data Retention

When you place an order with us, we will keep your Personal Information on file for our records unless you ask us to delete it.

Your Rights

You have the right to access the Personal Information we hold about you, to have it transferred to a new service, and to ask that it be corrected, updated, or erased. If you would like to exercise these rights, please contact us using the information below.

Cookies

A cookie is a small file that is downloaded to your computer or device when you visit our site. We use different types of cookies to make your browsing experience better, such as remembering your preferences and helping you navigate our site.

You have the option to control and manage cookies through your browser settings. However, please be aware that blocking or removing cookies may impact your ability to use certain parts of our website.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page.

Contact Us

If you have any questions about this policy, or if you would like to make a request or a complaint, please reach out to us at theglamharbor@gmail.com

Last updated: September 13, 2025